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Notifications

Navigation: Notifications bell → View All Notifications

The Notifications screen centralises all system alerts across integration, planning, and change tracking. It tells users what actions need to be taken and provides the information needed to resolve each issue.

Notification Types by Severity

Severity Meaning
Info Informational update - no action required
Warning Some calculations failed or data has issues, but processing continued
Error Data did not flow through or cannot be displayed
Severe None of the data in a batch was processed
Critical Integration or system component is not functioning; development team is alerted

Notification Categories

Integration Inbound

Alerts generated when data received from external systems has issues:

Category Trigger
Inventory Errors importing inventory records (e.g. inactive warehouse, missing item)
Demand Errors importing sales orders
Procurement Errors importing purchase orders
Forecast Errors importing forecast lines
ASN Errors generating or transmitting ASNs; missing expected shipments

Item Level Planning

Category Trigger
Reorder Planning Item is projected to reach the reorder level within the configured notify window
Inventory Planning Item is projected to run out of stock within the configured notify window

Item Location Level Planning

Same as Item Level Planning but evaluated per warehouse location independently. Used when planning is managed separately per distribution centre.

Change Tracking

Category Trigger
Item Level Change Tracking Forecast change exceeds the configured threshold at item level
Item Location Level Change Tracking Forecast change exceeds the threshold at item-location level

Notification Delivery

Configure how and when notifications are delivered in Notification Settings or via Profile → Notification Settings:

Option Description
System Notification appears in the bell dropdown (default)
Email Notification is also sent by email
Recurrence How frequently repeat notifications are sent for the same unresolved issue

Delivery options are configured independently per notification category and severity level.