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Platform Overview

Knosc provides a unified workspace for supply chain operations. All data - purchasing, sales, inventory, forecasting, and manufacturing - is centralised in one place, refreshed automatically from your connected systems, and presented with the planning intelligence needed to act on it.


The main navigation is organised into functional areas accessible from the top navigation bar. Each section is a dropdown menu:

Section Screens
Procurement Purchase Order, Purchase Order Archive, Supplier Allocation
Manufacturing Manufacturing Order, Manufacturing Order Archive
Inventory Current Inventory
Demand Sales Order, Sales Order Archive, Sales Forecast, Sales Forecast Archive, Sales Forecast Snapshots, Advanced Shipment Notice
Analytics Planning, Transactions Flow, Scenario Analysis, Supplier Net Allocation, Forecast vs Sales, Forecast Over Time
Dashboard Historical Analytics, Current Analytics, Spend Analysis, Sales Performance, Procurement Patterns, Delayed Shipments, Inventory Evolution, World Map, Trends, Sales at Risk
Master Data Items, Bill of Materials, External Items, Units, Suppliers, Warehouses, Customers
Administrator Users, Roles, Custom Columns, Settings

The right side of the navigation bar contains the bell icon (notifications) and a profile icon, which provides access to Profile, Notification Settings, Requests, and Sign Out.


Screen Layout

Every screen in Knosc follows the same structural pattern:

┌────────────────────────────────────────────────────────┐
│  Screen Title                    [Action Buttons]       │
├────────────────────────────────────────────────────────┤
│  Advanced Search                 [Advanced Menu ⋮]      │
├────────────────────────────────────────────────────────┤
│                                                         │
│  Data Grid                                              │
│  (rows + columns, sortable, filterable)                 │
│                                                         │
├────────────────────────────────────────────────────────┤
│  Pagination Controls                                    │
└────────────────────────────────────────────────────────┘

Action Buttons

Located in the top area of each screen. Common actions include:

Button Description
Upload Import data from a spreadsheet template
Download Template Download the import template for this screen, including a Help tab that explains each field
Run Integration Manually trigger a data sync from connected systems
New [Record] Create a record manually
Accept Suggested Orders Available on the Planning screen - convert suggested purchase orders to live orders

Click Advanced Search to open the filter panel. Filters apply across columns and can be combined freely. All active filters are shown as chips inside the panel. Closing the panel hides the chips but keeps the filters active.

See UI Reference - Search and Filtering for full details.

Advanced Menu (Three-Dot Icon)

The icon opens a context menu with additional actions grouped into sections:

  • Help Menu - toggle field-level help tooltips
  • Data Menu - export visible data to Excel
  • Views Menu - manage column visibility, naming, ordering, and saved views

The Advanced Menu may appear in the screen toolbar or next to specific tables and graphs within the screen.


Data Levels

Most screens display data at two levels selectable via a toggle:

Level Description
Item Aggregated across all warehouses / locations. Each item appears on one row.
Item-Location Per warehouse. Each item appears on one row per location it exists in.

The default level is configured per screen and can be changed per session or saved in a named view.

See Key Concepts - Item vs. Item-Location for a full explanation.


Real-Time Data

Knosc refreshes data from connected systems automatically. The frequency depends on the integration configuration - typically hourly for transactional data (orders, inventory) and daily for master data. The timestamp of the most recent sync is visible in Settings → Integrations.

When data is being actively synchronised, affected rows may display a processing indicator. Rows involved in a background planning run are locked for editing until the run completes.


Drill-Down Modals

Clicking certain cells or values on the Planning screen opens a detail modal that shows the underlying records contributing to that value. Common drill-downs include:

Click target What opens
Expected (PO) quantity on Planning All open Purchase Order lines for that item
Demand quantity on Planning All open Sales Order lines for that item
Forecast quantity on Planning All open Forecast Order lines for that item
Inventory quantity on Planning Current inventory breakdown for that item
Manufacturing quantity on Planning All open Manufacturing Order lines for that item
Reorder point / quantity Statistical analysis - demand metrics, lead times, coefficient of variation
Item on any order screen Item master record

Each modal includes a summary table at the top (totals and date ranges) and a line-level table below.

See UI Reference - Detail Modals for the full column reference for each modal type.


Planning Screen

The Planning screen is the primary workspace for supply/demand balancing. It shows every active item (or item-location) with its current inventory position, expected supply, open demand, and the planning status derived from those values.

Key capabilities on the Planning screen:

  • Switch between Item and Item-Location aggregation levels
  • Control Aggregation and Planning Display Settings (indirect orders for raw materials, suggested order visibility, promotion behaviour)
  • Accept suggested purchase orders individually or in bulk
  • Drill into any quantity cell to see the underlying order lines
  • Run inventory planning manually

See Key Concepts - Planning Status and UI Reference - Aggregation and Planning Display Settings for details.


Notifications

The bell icon in the top navigation bar opens the Notification Centre. Notifications are generated for:

  • Integration errors (data that failed to sync)
  • Planning alerts (items at risk: out of stock, overstock, run-out level)
  • Change tracking alerts (forecast or demand changes exceeding configured thresholds)
  • Reorder planning failures
  • Upload results (completion status, line-level errors)

Notification severity levels: Info, Warning, Error, Severe, Critical.

Each notification includes a description, the affected record, and remediation guidance where applicable. Navigate to View All Notifications and filter by notification type to find specific messages.


Saved Views

Views allow users to save a set of filters, column configuration, and other screen-specific settings for reuse later, or to share with other users.

Views are accessed via the Advanced Menu on each screen. The system remembers the last selected view per screen and restores it automatically on the next visit. There is always a Default view (the system default), which cannot be deleted.

See UI Reference - Saved Views for full instructions on saving, loading, sharing, and deleting views.


Help Feature

On any screen, open the Advanced MenuHelp MenuShow Help to display a ? icon next to every field. Hovering over a ? shows a description of that specific field, including accepted values and any constraints.